FAQs & Useful Resources
Your questions answered. Here you'll find information about our care homes, funding, and links to helpful organizations.
Frequently Asked Questions
As well as assistance with day-to-day living, residential care facilities offer a safe environment for your loved one to live a fulfilled and happy life. You’ll have 100% certainty that there is someone on-hand to help with your loved one's care, and that they’ll be in a clean and comfortable living environment.
Usually, we care for adults who are no longer able to live independently at home. This could be due to ageing, physical or learning disabilities, illness or sight or hearing loss.
The main difference is that a nursing home always has a qualified nurse on-site to provide medical care. Residential care homes, although still offering 24-hour care, do so without administering medical care directly. We work closely with district nurses and local GPs to ensure all medical needs are met.
People can fund their own care or receive funding from the local authority or NHS. The cost may vary depending on factors like the room chosen and the level of support required. Some people may qualify for financial assistance from their local authority, which is determined by a needs and financial assessment.
Individuals may also be eligible for non means-tested benefits like Attendance Allowance. Other benefits, such as Pension Credit, are means-tested. We recommend contacting your local social services department for detailed information on how to claim and what you may be entitled to.
When your savings fall below the upper limits set by the government, you are likely to be able to qualify for financial assistance. You should contact your local social service department when your savings are approaching this limit, so they’ll know when they need to begin helping with funding.
Useful Resources
The following registered charities and organizations provide invaluable support, advice, and information for older people, their families, and carers.
Age UK
The country’s leading charity for older people, providing a range of information and advice.
Visit Website →Alzheimer’s Society
A leading dementia charity, campaigning for change and funding research to find a cure.
Visit Website →Dementia UK
A charity that provides specialist dementia support for families through their Admiral Nurse service.
Visit Website →Independent Age
Provides free and impartial advice on care, support, money, health, and mobility.
Visit Website →Macmillan Cancer Support
Provides specialist health care, information, and financial support to people affected by cancer.
Visit Website →National Bereavement Service
Offers bereavement advice and guidance for those in need of support after a loved one has died.
Visit Website →